Wappari Cloud is Chat-Native™

Chat-Native is how conversation becomes the process. Turn WhatsApp into your complete business management system - CRM, orders, payments, and workflows in one conversation chat thread. No more 'click here to complete,' just complete through conversations.

Meta-Approved Business Platform Architecture

Enterprise-grade business infrastructure built on WhatsApp's official Cloud API

Business Systems Integration
  • CRM Connectivity Connect Salesforce, HubSpot & custom databases
  • E-commerce Integration Shopify, WooCommerce & payment processors
  • Universal API Support REST APIs with multiple auth methods
  • Real-time Data Sync Bidirectional updates with business systems
Integration Benefits
  • Replace Multiple Systems One platform instead of 5+ disconnected tools
  • Automatic Synchronization Orders, inventory & customer data stay current
  • No Technical Skills Required Visual configuration, no coding needed
Conversational Business Processes
  • Order Management Complete purchases within conversation
  • Customer Service Workflows Support tickets, queries & escalations
  • Payment Processing Secure transactions without platform switching
  • Business Document Access Pull product catalogs & company info instantly
Process Automation Features
  • Zero Cart Abandonment Customers never leave the conversation
  • Smart Request Routing Automatically direct to right team or system
  • Multi-language Operations Serve customers in their preferred language
Enterprise Workflow Management
  • Thread-Based Process Tracking Complete audit trail for every transaction
  • Team Collaboration Tools Internal notes, assignments & handoffs
  • Webhook Integrations Connect to Zapier, Make & custom systems
  • Security & Compliance POPIA compliant with role-based access
Management Advantages
  • Unified Team Dashboard Your entire team operates from one system
  • Business Intelligence Track performance, conversions & revenue
  • Enterprise-Grade Security Bank-level encryption & data protection

Official Meta Cloud API Business Solution Provider

Built on WhatsApp's trusted enterprise infrastructure

Wappari Cloud Business Platform Capabilities

Multi-Account Business Management

Manage multiple WhatsApp Business Accounts with team collaboration, role-based access, and unified inbox.

Intelligent Process Automation

Automate customer requests with smart routing based on intent, context, and business rules.

Business Knowledge Integration

Upload business documents, product catalogs, and policies for instant customer information access.

Advanced Workflow Routing

Route requests to team members, email, webhooks, external systems, and self-service portals with full tracking.

Enterprise System Integration

Connect Shopify, CRM platforms, payment processors, and custom databases through webhooks and APIs.

1
Create Your Account

Sign up and connect your Meta Business Manager through our secure embedded signup process.

2
Connect WhatsApp Business

Link your existing number or activate a pre-verified number for instant deployment.

3
Upload Business Knowledge

Add product catalogs, policies, and business documents to power customer interactions.

4
Configure Business Workflows

Set up automated processes for orders, support requests, and customer inquiries.

5
Integrate Business Systems

Connect your CRM, e-commerce platform, payment processor, and other business tools.

6
Create Message Templates

Design and submit templates for marketing, notifications, and customer communications.

7
Set Up Interactive Messages

Build menu-driven experiences with buttons, lists, and quick replies for easy navigation.

8
Launch Customer Conversations

Start engaging customers through automated workflows and team member responses.

9
Run Marketing Campaigns

Send targeted messages to customer segments and track engagement metrics.

10
Monitor Business Performance

Track conversations, workflow completions, team performance, and customer satisfaction in your dashboard.

Use Your Existing Number

Keep your established business number to maintain brand recognition and customer trust.

Pre-Verified Numbers Available

Launch immediately with our ready-to-use numbers in South Africa and key international markets.

Seamless Number Migration

Transfer existing WhatsApp Business numbers to the platform without service interruption or customer impact.

Voice & Messaging Integration

Handle both WhatsApp messages and voice calls through one number with intelligent routing to your team.

International Business Support

Access local numbers in multiple countries to serve customers in their regions with local presence.